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Self-Pay Policy


In order to make our services accessible to patients lacking health care coverage, Ozarks Family Care offers a significant discount for self pay patients when they pay at the time of service. A Self-Pay Patient is defined as a patient who (i) has no health insurance coverage of any kind, including federal and state health care programs such as Medicare and Medicaid or other insurance coverage such as insurance provided by a school or AFLAC. (ii) does not claim third party liability for the patient’s health care treatment; (iii) is not eligible for worker’s compensation coverage; and (iv) has no other responsible party covering the expenses associated with the care received from Ozarks Family Care.  To receive the Self-pay discount patients will be required to pay for their services in full, at the time of service.



Please bring your insurance card to every visit. We accept cash, check, VISA, MasterCard, Discover and American Express.  If you cannot pay your balance, talk to one of the Billing Specialists to discuss possibly making payment arrangements. 
 


Prompt payment of your bill is one aspect of your responsibility as it pertains to your treatment and care.  The amount you pay for your office visit depends on several factors including: 1) whether you are a new patient or you’ve visited our office before; 2) the complexity of your complaint; and 3) the doctor’s examination. Often, the doctor will recommend that a diagnostic or therapeutic procedure be performed (ear wax removal, sinus scopes, biopsies, etc.) during a visit. The costs of these procedures are separate and not included in your office visit. You can refuse to have a procedure performed, and we can provide you with an estimate prior to a procedure being performed. If during your examination our providers feel it will be necessary to take a specimen (nasal or wound culture, tissue specimen from mass or Fine Needle Aspiration) to determine the cause of your illness or problem it will cost extra on the date of the exam or procedure. We process all or our specimens through Boyce and Bynum Laboratories. They charge base rates on all testing we provide through our office.

Insurance


Currently, our office accepts insurance from the following plans. Please be aware that we may not be participating in all plans from these insurers. Please contact your plan to confirm whether our providers are in-network for your specific insurance plan.


Aetna

American Healthcare Alliance

Blue Cross Blue Shield

Blue Medicare Advantage Plan

Care Improvement Plus

Cigna

Coventry/First Health

Cox

Healthlink

Humana

Medicare Part B (for those over 65)

Medicare Railroad Part B

Multiplan PHCS

United Healthcare


Insurance plan participation may change without prior notice. We make every effort to insure the accuracy of the information; however we ask that you, the policy holder, verify participation status and benefit coverage with your insurance plan.

Open Monday - Thursday

7am - 7pm

Friday

7am - 1:30pm